Privacy Policy

Di’Fresh operates as a producer and direct supplier of organic and natural foods. Upon customer registration, it collects personal information to enhance service quality, assuring that this data will not be sold to third parties. Registration or placing an order implies consent to receive communications, though customers have the option to opt-out via customer service.

Site Access and Use: Di’Fresh authorizes access for personal, non-commercial use only, prohibiting any form of commercial exploitation, data mining, or unauthorized reproduction of site content.

Pricing Policy: The prices displayed do not include GST and are subject to adjustment based on the prices applicable on the day of delivery.

Order Cancellation and Returns: Customers have a 1-hour window to cancel orders, excluding express deliveries. Di’Fresh offers a straightforward refund policy for issues related to product quality or freshness, crediting refunds to future purchases.

User Agreement: By using the site, customers agree to provide truthful information, utilize the site for lawful purposes only, and adhere to the terms of sale, including accepting adjustments for product weight variations.

User Responsibilities: The site must not be used for any illegal or harmful activities. Users are responsible for their feedback, ensuring it does not infringe on copyright laws.

Product Representation: While the site strives for accuracy in product images and colors, it acknowledges that exact matches cannot be guaranteed due to technological constraints.

Modifications to Terms: Di’Fresh reserves the right to amend these terms at any time without prior notice. Any disputes arising under these terms shall be resolved through arbitration in Kerala, India.

Feedback Policy: Di’Fresh claims ownership of any customer feedback provided, with the freedom to use it without offering compensation.

Copyright and Trademark: All content on the Di’Fresh site is protected by copyright, and unauthorized use is strictly forbidden. Links to third-party sites are provided as a convenience without implying endorsement.

Content Disclaimer: Efforts are made to filter objectionable content; however, Di’Fresh does not take responsibility for any offensive materials that may be encountered.

Indemnification: Users agree to indemnify Di’Fresh against any claims, damages, or legal costs arising from their use of the site or breach of these terms.

This summary highlights the essential aspects of Di’Fresh’s policies, including registration and privacy, site usage, pricing, cancellations, returns, user obligations, copyright, and legal frameworks governing the service.